Bespoke Care and Training are a Council accredited care provider for Ashbourne, Derbyshire that delivers high quality Home Care services to clients in their own home who find it difficult to cope with tasks of daily living such as personal care, meal preparation, medication and moving & positioning themselves.
A family run company, my name is Kelly and I am the Owner Director/Care Manager.
My husband, Steve, is the Training & Development Manager.
My brother, Adam, is Operations Co-ordinator.
Di, Team Leader, leads the team which consists of : Nicky, Kayley, Janine, Nikki, Mel, Kerry, Lesley, Sue, Carol, Sharon, Abby, Katie, Dani, Stacey, Kendal, Clare, Jo, Alicia, Jenna, Karen, Emma and Sophie.
Together, we form a dedicated team that are professional and devoted to our care roles and responsibilities, delivering the high quality care and support that our clients seek and that is also within our ethos.
Bespoke Care and Training’s ethos is to ensure that our client's care, treatment and support promotes a good quality of life. This is based on the principle of providing individuals with the best possible ‘person centred approach support services’ to enable clients to live in their own homes by having well trained, caring, flexible and reliable staff.
We are contracted to provide Domiciliary Home Care Services with Derbyshire County Council and accredited with them.
We also have private/self funding clients who pay for their own care and support.
We understand that not one care plan fits all. Daily tasks can include anything from personal care, meal preparation, moving & positioning, medication support and welfare. We will take the time to get to know you and develop an individualised care plan that fits your specific needs.
Trusted relationships are key between our Clients and our Home Care Assistants. We not only strive to help you with everyday tasks but want to develop a caring relationship with you. We provide one-on-one attention and care that cannot compare in other settings.
At Bespoke, we fully invest in our staff and ensure they are equipped and trained to their care role.
We have a robust 4 week training and shadowing period, regular observations and supervisions as well as Annual appraisals. Staff are passionate about providing exceptional individualised care for our clients. Staff are motivated and encouraged to develop their skills and knowledge. We have an open and supportive culture, which focuses on delivering the best possible service for people. Clients are encouraged to comment on the quality of the service and their feedback is used to develop and enhance the service provided. We work in partnership with health and social care professionals to ensure our care is well organised and exceed their expectations.
We offer high quality ´Person Centred´ support services:
Moving and Positioning
Delivered by fully trained, experienced Carers that are Caring, Compassionate, Competent, Communicative, Courageous, and Committed to their role.
We have an excellent reputation within the area
We work closely with Social Services and other Health Professionals
We are registered under ICO and GDPR Compliant.
We have excellent knowledge of the Health and Social Care Standards
We have many successful case studies
We are accredited with Derbyshire County Council.
An additional complimentary service we offer to our clients is transport to local GP/hospitals.
If you require transport to a medical appointment, then we have a mobility vehicle that can collect you from home and take you directly to your appointment.
Our experienced and highly trained Carers provide the highest quality of care to both individuals and their families. Our goal is to help individuals and their loved ones live happy and fulfilling lives.
To help people live in their own homes as long as possible with our home care support.
To provide a service to meet the needs of the client as flexible as possible with a well-trained and regular team of Home Care Assistants to build-up a trusting relationship.
To offer affordable home care and increase independence or maintain your present lifestyle which will make life easier for you and your family.
We ensure client confidentiality.
To be a healthy, successful home care provider, that is a leader in customer service and has a loyal client base by investing and developing the staff so they feel valued.
To strive for 100% client satisfaction and continuously improve our home care service and working practice through regular client surveys and feedback.
Feel free to call on 01332 653651 / 07808 777102
email@example.com for Home Care enquiries
Unit 11 Kedleston House Prime Business Centre Aspen Drive Spondon Derby DE217SS
Ashbourne and the surrounding areas in Derbyshire